Please read this Privacy Policy carefully. By using the Services, you acknowledge that you have read this Policy and understand the collection, use, and disclosure of your information as described here.
Personal information we collect
When we say “personal information,” we mean information that identifies or can reasonably be linked to you. We may collect or process:
- Contact details: name, billing address, shipping address, phone, email.
- Financial information: payment card details and transaction information (handled by Shopify; we do not see your full card number).
- Account information: username, password, preferences and settings.
- Transaction information: what you view, add to cart, wishlist, purchase, return, or cancel.
- Communications: messages you send us.
- Device information: browser, OS, IP address, other identifiers.
- Usage information: how and when you interact with the Services.
How we use your information
- To provide and improve the Services: process orders, manage your account, ship, handle returns, remember preferences.
- Marketing and advertising where you've opted in.
- Security and fraud prevention.
- Customer support and communications.
- To comply with legal obligations.
How we disclose information
We may share personal information for legitimate purposes:
- With Shopify and other vendors providing services on our behalf (payments, hosting, analytics, support, fulfillment, shipping).
- With marketing partners, subject to your right to opt out.
- When you direct us, e.g. to ship a product or via social logins.
- To affiliates within our corporate group.
- To comply with legal obligations or in connection with a business transaction.
Our relationship with Shopify
The Services are hosted by Shopify, which collects and processes personal information about your access and use of the Services to provide and improve them. Information may be transmitted to third parties in countries other than where you reside. Learn more in Shopify's Consumer Privacy Policy and Privacy Portal.
Children
The Services are not intended for children. We do not knowingly collect personal information from anyone under the age of majority in your jurisdiction.
Security and retention
No security measures are perfect. We use industry-standard safeguards but cannot guarantee absolute security. We retain personal information only as long as needed to provide the Services, comply with legal obligations, resolve disputes, and enforce our agreements.
Your rights
- Access / know what personal information we hold about you.
- Delete the personal information we maintain.
- Correct inaccurate information.
- Portability — receive a copy of your data.
- Manage communications — unsubscribe at any time via the link in our emails.
To exercise any of these rights, contact us below. We may need to verify your identity first.
Changes to this policy
We may update this Privacy Policy from time to time. The revised version will be posted here with an updated “Last updated” date.
Contact us
Questions? Reach us at hello@saanjhhome.in or +91 99073 58321.
Address: Pabitra para, maskalaibari, nandanik, Jalpaiguri, West Bengal 735101, India